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  Public Ticket #1108438
Hiding video background layer on mobile does not work
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  •  2
    1000zen started the conversation

    I have a full screen layerslider, with 1 slide as hero opening on my website.

    The bottom layer is a selfhosted mp4 video. This works great autoplay+loop on computer, but on mobile I get a play button that does not work.

    Furthermore, when I select "hide this layer on mobile and tablet" this video still shows.


  • [deleted] replied

    Hey 1000zen,

    Unfortunately the video displays are quite limited on mobile browsers, due to certain restrictions the autoplay will not work so your videos won't start automatically. Even if you start the video manually by clicking it, it will be opened in a popup iframe window so it will not provide the same effect as it does on desktop.

    As I can see you have disabled the slider on mobile currently. Is there a test page where we can check the other issue you mentioned ?

  •  2
    1000zen replied

    Hey Attila,

    Thank you for your reply. Yes I have disabled the slider on mobile devices now. Initially because the movie did not autoplay, but now I think I like it better to have a simple cleaner mobile version.

    My second issue was a not working "show/hide layer on mobile". This turned out to be a compatibility issue with embedding a Enfold shortcode for a button. When I made the button myself with html styling, the show/hide function on all the other layers worked as expected. You might want to look at that for further releases. For me it is solved for now.

    Again thanks for your support, keep up the good work, I started to love the slider with so many options.

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.