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  Public Ticket #1106588
Slider not appearing after code embed
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Comments

  •  2
    suplado83 started the conversation

    Hi,

    The slider doesn't seem to appear whether embedding the shortcode on pages and PHP template. I've setup a test page at http://www.utomedia.sg/revolutionary-slider-test-page/ for your review.




  • [deleted] replied

    Dear suplado83,

    In case you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provided by the theme author. Please contact the author of your theme with this case and about the available new versions.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.

  •  2
    suplado83 replied

    Hi Attila,

    I purchased the plugin as a standalone plugin for Wordpress and NOT as a bundle from a theme.

  • [deleted] replied

    The purchase code you've provided in your profile is not valid for LayerSlider. That is why I believed you have received it with a theme.

    I have checked your site and as I can see there is no slider inserted into it currently. Did you remove the shortcode/php in the meantime ? Also, how exactly did you try to add the slider ?
    You can find the available methods listed and explained with examples in the documentation on the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#publishing-sliders