Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1097339
LayerSlider Upgrade
Closed

Comments

  •  2
    Philip Gill started the conversation

    I was using free version of LayerSlider. I just purchased LayerSlider and upgraded on my website. The slider that had been displaying on my home page immediately disappeared. I hope this is an easy fix.

    Please help.

  • [deleted] replied

    Hey Philip Gill,

    I have checked your site but for me the slider is being displayed currently.

    Have you managed to fix the problem in the meantime ? 

    In case not, could you please specify on what OS/browser/device are you experiencing this exactly ?


  •  2
    Philip Gill replied

    So sorry, I was gone yesterday. 

    Yes, I fixed it. I am sorry to report that I don't know how. I did turn off all other plugins and then turned them back on. That did not help. I was doing some other things, but was interrupted by phone calls etc. But when I came back it was working. I wish I could tell you what shook it loose, but I don't know. Thank you for responding!

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.