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  Public Ticket #1097339
LayerSlider Upgrade
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Comments

  •  2
    Philip Gill started the conversation

    I was using free version of LayerSlider. I just purchased LayerSlider and upgraded on my website. The slider that had been displaying on my home page immediately disappeared. I hope this is an easy fix.

    Please help.

  • [deleted] replied

    Hey Philip Gill,

    I have checked your site but for me the slider is being displayed currently.

    Have you managed to fix the problem in the meantime ? 

    In case not, could you please specify on what OS/browser/device are you experiencing this exactly ?


  •  2
    Philip Gill replied

    So sorry, I was gone yesterday. 

    Yes, I fixed it. I am sorry to report that I don't know how. I did turn off all other plugins and then turned them back on. That did not help. I was doing some other things, but was interrupted by phone calls etc. But when I came back it was working. I wish I could tell you what shook it loose, but I don't know. Thank you for responding!

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.