The plugin was purchased and installed and activated. It is showing that it is activated but also "LayerSlider product activation was canceled on this site
You've previously activated your copy of LayerSlider on this site to
receive plugin updates, use exclusive features and access to premium
templates in the Template Store. However, your activation was canceled
and you can no longer enjoy these benefits"
Would you please let me know what exactly this means! I haven't even published my site yet!
Your activation was most likely deactivated remotely some time ago and the plugin detected this, therefore the error. Please read the following part of the documentation for possible reasons for the deactivation: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#canceled-activation
In any case, your purchase code is still valid and working so you can activate the plugin with it. We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/ If you reset your purchase code in this site and re-activate the plugin on the admin area as well, there should be no error anymore.
The plugin shows as being activated however the note on the top indcates that it is cancelled. Each time I try to re-activate it, it goes back to being cancelled!
None of the reasons in the reasons in the "Why was my activation canceled?" apply to me.
I will go and reset the purchase code and see if that works.
The plugin was purchased and installed and activated. It is showing that it is activated but also
"LayerSlider product activation was canceled on this site
You've previously activated your copy of LayerSlider on this site to receive plugin updates, use exclusive features and access to premium templates in the Template Store. However, your activation was canceled and you can no longer enjoy these benefits"
Would you please let me know what exactly this means! I haven't even published my site yet!
Thanks!
Maggie
Hey maggie,
Your activation was most likely deactivated remotely some time ago and the plugin detected this, therefore the error. Please read the following part of the documentation for possible reasons for the deactivation: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#canceled-activation
In any case, your purchase code is still valid and working so you can activate the plugin with it.
We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/
If you reset your purchase code in this site and re-activate the plugin on the admin area as well, there should be no error anymore.
I purchased it on 02 March 2017, 12 days ago.
The plugin shows as being activated however the note on the top indcates that it is cancelled. Each time I try to re-activate it, it goes back to being cancelled!
None of the reasons in the reasons in the "Why was my activation canceled?" apply to me.
I will go and reset the purchase code and see if that works.
Thanks!