Okay
  Public Ticket #1095310
update files
Closed

Comments

  •  2
    Tom Norman started the conversation
    March 13, 2017 at 5:40pm

    getting an error trying to update. 

    "The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure"

    WP 4.7.3 - multisite.

    Thanks!

  • [deleted] replied
    March 14, 2017 at 9:35pm

    Hey Tom Norman,

    Judging from the error message, there is most likely a server related issue preventing the auto-update feature from working properly. Please check the LayerSlider System Status for any related error messages.