Public Ticket #1088702
LayerSlider not showing on IE


  •  2
    Jenny started the conversation

    Layer Slider 6.1.6 will not update on the WP plugin page. It says update package not available. Do I have to wait for a new update for the Avada theme, which is where this was bundled from because right now, my website is not working on IE. When I load it in IE it talks about including the JS to body and I did that option in the advanced settings but still nothing. It also says I have an old version of jquery but it works on every other browser. Any help would be appreciative. Thanks!

  • [deleted] replied

    Hey Jenny,

    In case if you've received LayerSlider as a bundled item in your theme, item support and plugin updates are handled by the theme author. Please contact the author of your theme about the available new versions.

    Alternatively, you can purchase a license from us, so we can continue to provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.