Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I do not understand where I enter the purchase code to activate the slider. I currently use Vigor Theme with Live Composer.
I am getting this Error message with in the Layerslider edit
if(defined('LS_PLUGIN_VERSION') || isset($GLOBALS['lsPluginPath'])) {
die('ERROR: It looks like you already have one instance of LayerSlider installed. WordPress cannot activate and handle two instanced at the same time, you need to remove the old version first.');
Hey hannah,
As the error message suggests, you cannot install LayerSlider twice. You will need to remove the bundled version first to be able to install the new release from us. Please note that this method does not affect your sliders as they are stored in the database.
For updating and installing instructions please read the following part of the documentation: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#plugin-setup