Public Ticket #1087504
Slider not importing


  •  2
    Thomas Cross started the conversation

    I am having a lot of issues with sliders not importing from the template store. I have called tech support for my servers and they couldn't really sort it either. They managed to import the slider but images didnt import and a few bits of text aren't working. Is there a place I can just download the zip file and then extract it on my server? I am looking to import / download the interactive slider with world map https://layerslider.kreaturamedia.com/sliders/interactive-slider/

    I would really appreciate your assitance on this issue

  • [deleted] replied

    Hey Thomas Cross,

    At the moment the demo sliders are only available at the Template Store.

    Unfortunately this is most likely going to be a server related issue, some kind of limitation preventing the importing method from finishing properly.

    Please check the LayerSlider System Status on the WP sidebar for any related error message.