Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1087504
Slider not importing
Closed

Comments

  •  2
    Thomas Cross started the conversation
    March 7, 2017 at 4:19am

    I am having a lot of issues with sliders not importing from the template store. I have called tech support for my servers and they couldn't really sort it either. They managed to import the slider but images didnt import and a few bits of text aren't working. Is there a place I can just download the zip file and then extract it on my server? I am looking to import / download the interactive slider with world map https://layerslider.kreaturamedia.com/sliders/interactive-slider/

    I would really appreciate your assitance on this issue

  • [deleted] replied
    March 8, 2017 at 2:47am

    Hey Thomas Cross,

    At the moment the demo sliders are only available at the Template Store.

    Unfortunately this is most likely going to be a server related issue, some kind of limitation preventing the importing method from finishing properly.

    Please check the LayerSlider System Status on the WP sidebar for any related error message.