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  Public Ticket #1087092
Slideshow disappeared after plugin updates
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  •  2
    edering started the conversation

    Hi.  We ran plugin updates, and the slideshow on http://www.salonarttiff.com/ stopped showing.  The Slideshow is still in the Plugin, and the code is still on the page.  So then I ran a WordPress update, but that did not help either. The Product Activation is set as activated.  

    In case this helps, I saw this in my Chrome Developer Tools Console - https://www.screencast.com/t/j5x4QJHa 


  • [deleted] replied

    Hey edering,

    We have checked your site and located the problem. The issue is caused by the 'Uncaught ReferenceError: resizeUpdateConfig is not defined' js error. It is related to your theme and generated in the total-min.js file. This js error conflicts with our plugin as well causing the issue you are experiencing.

    As the issue is not generated on our part, we cannot fix it from our end unfortunately. Please contact your theme author with this case. They should be able to provide you with more information and hopefully an easy way to fix this.