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  Public Ticket #1084933
Activation Failure
Closed

Comments

  •  2
    Amir started the conversation

    Hello,

    Ive been using LayerSlider without issue for a little while now, but occasionally experienced issues to do with my activation which eventually resolved themselves with time.

    This week however we have switched our root domain on our site and although initially LayerSlider didn't object to the activation, today we have now received an error message which says:

    "You've reached the maximum number of activated installations for this purchase code. Enter another purchase code or deactivate sites before trying to add new ones."

    We don't have a second site anywhere to deactivate so I'm not really sure what to do about this as I'm trying to avoid reinstalling the plugin and losing my existing sliders.

    Thanks

    Amir

  • [deleted] replied

    Hey Amir,

    We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/

  •  2
    Amir replied

    Amazing, thank you!