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  Public Ticket #1082596
Layer slider project disappear
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Comments

  •  2
    chard started the conversation

    I installed layerslider at localhost, seem everythings fine but after a week, my project slider disappear

    but the thumbnails are still there but when you open the slider project, theres nothing there (only the tabs for the slide)

    im trying to deactivate so i can installl it again but the deactivate button freeze (cannot be clicked)

  • [deleted] replied

    Hey chard,

    Unfortunately without seeing the issue we cannot tell what might be wrong. Is there a way you can set up a test page where we can see the slider in question ?

  •  2
    chard replied

    i just wish to deactivate but it wont. My concern that my purchase code wont be activated since i cannot  deactivate it. it only allow 2 uses right?

  • [deleted] replied

    We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/

    So you can use this site to remotely handle your activations.

  •  2
    chard replied

    Thanks!