Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1082596
Layer slider project disappear
Closed

Comments

  •  2
    chard started the conversation

    I installed layerslider at localhost, seem everythings fine but after a week, my project slider disappear

    but the thumbnails are still there but when you open the slider project, theres nothing there (only the tabs for the slide)

    im trying to deactivate so i can installl it again but the deactivate button freeze (cannot be clicked)

  • [deleted] replied

    Hey chard,

    Unfortunately without seeing the issue we cannot tell what might be wrong. Is there a way you can set up a test page where we can see the slider in question ?

  •  2
    chard replied

    i just wish to deactivate but it wont. My concern that my purchase code wont be activated since i cannot  deactivate it. it only allow 2 uses right?

  • [deleted] replied

    We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/

    So you can use this site to remotely handle your activations.

  •  2
    chard replied

    Thanks!