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  Public Ticket #1075004
Not able to import sliders
Closed

Comments

  •  2
    soli2209 started the conversation

    Hi,

    I just purchased the layer slider and trying to import a template from the template store. However it is stuck on importing. 

  • [deleted] replied

    Hey soli2209,

    Please check the LayerSlider System Status located on the WP sidebar to see if there are any related error messages. The import might be prevented by certain server settings or limitations.

  •  2
    soli2209 replied

    Hey,

    Yeah i got it sorted. I checked the system settings and realised my php archive extension was disabled.So i enabled it from the server and it worked fine.Thanks

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.