Okay
  Public Ticket #1070744
Invaild Message
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  •  2
    SouthFlorals started the conversation

    Hello i am trying to activate this plugin but every time I enter in the purchase code I get this message

    Your purchase code appears to be invalid. Please take special care to enter it correctly without accidentally including spaces or other additional characters. Please note, you can't activate LayerSlider with your theme's purchase code. This also can be a temporary issue in our services. In that case please try it again in a few hours.

    Please help me active this plugin to use it.


    Thank you,

    Silvio

  • [deleted] replied

    Hey Silvio,

    In case if you've received LayerSlider as a bundled item in your theme, item support and updates are handled by the theme author. Please contact the author of your theme about the available new versions.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.