I bought a theme, avada and the layer slider WP is a required plugin, but It can't not be update inside wordpress and im facing problems with my blog because of that. I need a solution for this plugin problems. thanks. Sylvia.
In case if you've received LayerSlider as a bundled item in your theme, item support and updates are handled by the theme author. Please contact the author of your theme about the available new versions.
Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.
Tha plugin says that I need to access the product activate page. My theme is activated but cant not find this page to activate this plugin. Help me, thanks.
If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided by the theme author in this case. Please contact the author of your theme about the available new versions.
I bought a theme, avada and the layer slider WP is a required plugin, but It can't not be update inside wordpress and im facing problems with my blog because of that. I need a solution for this plugin problems. thanks. Sylvia.
Hey Sylvia,
In case if you've received LayerSlider as a bundled item in your theme, item support and updates are handled by the theme author. Please contact the author of your theme about the available new versions.
Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.
Hi,
Tha plugin says that I need to access the product activate page. My theme is activated but cant not find this page to activate this plugin. Help me, thanks.
Dear Sylvia,
If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided by the theme author in this case. Please contact the author of your theme about the available new versions.