I purchased product key. Every time I try to activate, I get the following message "invalid dataset received." See screenshot: https://www.screencast.com/t/eAhDVedADaQX
That was a fairly complex activation process and now to have errors on top of that is crazy.
There is no issue like this present in the latest release of our plugin (6.1.6.), so unfortunately it is most likely a conflict problem or server issue on your installation. To start troubleshooting please try to temporary disable other plugins and switch to a default theme to see if that solves the issue. You could also check the System Status, located on the WP sidebar for any related error message. Furthermore, if you have the WP debug mode enabled please also try to deactivate it for the testing.
I purchased product key. Every time I try to activate, I get the following message "invalid dataset received." See screenshot: https://www.screencast.com/t/eAhDVedADaQX
That was a fairly complex activation process and now to have errors on top of that is crazy.
Please advise
Hey Tommy Triplett,
There is no issue like this present in the latest release of our plugin (6.1.6.), so unfortunately it is most likely a conflict problem or server issue on your installation.
To start troubleshooting please try to temporary disable other plugins and switch to a default theme to see if that solves the issue.
You could also check the System Status, located on the WP sidebar for any related error message.
Furthermore, if you have the WP debug mode enabled please also try to deactivate it for the testing.