Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1063068
Best practise: background videos on iPhone
Closed

Comments

  •  2
    werksfarbe started the conversation

    Hi folks

    i have a problem with layerslider and background-html5-videos. when i enter the page with an iPhone (7) the background video starts in fullscreen. I know that thois is an normal behavior in ios.

    So is there a solution to disable background videos on mobile and use an image (an animated gif for example) instead?

    i try to use the "ls-hide-phone" class on the video and using an separate background image layer instead but it doesnt work.

    any ideas?

  • [deleted] replied

    Hey werksfarbe,

    This is the typical OS behavior and it might be varying depending on the device, but unfortunately we do not have much control over it.

    We have already included a workaround for cases like this in the WordPress version (an option to show/hide layers on certain devices) and we are going to implement it into the next release of jQuery LayerSlider as well.