Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1059543
[Avada] Plugin Update
Closed

Comments

  •  2
    karyaen started the conversation
    February 13, 2017 at 11:05am

    Hi,


    My LayerSlider comes with the Avada Theme.

    I have an issue with deeplink on ver 6.1.0 and I notice the latest updates fixed that problem.

    Mind if i ask, is there any way for me to update the plugin without purchasing it? Sorry if this offends you, the deadline for my project is around the corner, but my client does not willing to pay extra. Also, i have already emailed Avada support and he say the next major update is about a month later.


    Regards,

    Kar Yaen

  • [deleted] replied
    February 13, 2017 at 12:31pm

    Hey Kar Yaen,

    In case if you've received LayerSlider as a bundled item in your theme, item support and providing new versions are handled by the theme author.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.