If you've received LayerSlider as a bundled item in your theme, you cannot use your theme's purchase code to activate the plugin as they are two separate products.
Item support and plugin updates will be handled by the theme author in this case.
Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.
Unfortunately some themes are restricting the update and/or activation method of the plugin that could result in problems like this.
I'd recommend to manually update the plugin by downloading the newest release from CodeCanyon and reinstalling LayerSlider. You will need to completely remove the bundled version first, as there cannot be two instances of the plugin present on your installation. Please note that your sliders and settings are stored in the database so they won't be deleted in the process.
No plugin update
"Aktualisiere Plugin LayerSlider WP (1 von 1)
Beim Aktualisieren von LayerSlider WP ist ein Fehler aufgetreten: Aktualisierungs-Paket nicht verfügbar."
Hey juergiboe,
If you've received LayerSlider as a bundled item in your theme, you cannot use your theme's purchase code to activate the plugin as they are two separate products.
Item support and plugin updates will be handled by the theme author in this case.
Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.
Hi,
same here: " Aktualisierungs-Paket nicht verfügbar."
I use AVADA Theme, but i have bought a additional licence for LayerSlider and product activated on plugin-page.
Installed Version is 6.5.5
So which problem is it here?
Hello V-Maxx,
Unfortunately some themes are restricting the update and/or activation method of the plugin that could result in problems like this.
I'd recommend to manually update the plugin by downloading the newest release from CodeCanyon and reinstalling LayerSlider.
You will need to completely remove the bundled version first, as there cannot be two instances of the plugin present on your installation.
Please note that your sliders and settings are stored in the database so they won't be deleted in the process.
You can find detaled installation instructions in the documentation, please refer to the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#plugin-setup
ah, okay thx.
To deinstall bundeled Package of AVADA and reinstall LayerSlider makes it possible for me, to have automatic updates for the future...?
Yes, it does.