Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hello team,
I have issues with your plugin. I am using Avada, I updated to Avada 5.0 a couple of days ago but I cannot update the Layer Slider plugin to version 6.1.6.
It says that automatic update is not available for this plugin.
Could you please assist?
Many thanks
Hey Marco,
If you've received LayerSlider as a bundled item in your theme, you cannot use your theme's purchase code to activate the plugin as they are two separate products.
Item support and plugin updates will be handled by the theme author in this case.
Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.