Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1057319
Update Layerslider WP
Closed

Comments

  •  2
    Matsfaldt started the conversation
    February 10, 2017 at 10:40pm

    When I try to update the Layerslider I get the following error message

    "An error occurred while updating the LayerSlider WP: update not available."


    //Mats Fäldt

  • [deleted] replied
    February 11, 2017 at 2:13am

    Hey Mats Fäldt,

    I have checked and the purchase code you entered is not valid for our plugin. Please note that you cannot use your theme's purchase code to activate LayerSlider as they are two different products.

    In case if you've received LayerSlider as a bundled item in your theme, item support and providing new versions are handled by the theme author.


  •  2
    Matsfaldt replied
    February 11, 2017 at 2:46pm

    You have to buy the program to be able to update it?

    //Mats Fäldt

  • [deleted] replied
    February 13, 2017 at 12:33pm

    As I've mentioned updates are provided by the theme author in case you have received the plugin as a bundled item in your theme.