Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1056689
layerslider wp no guarda cambios
Closed

Comments

  •  2
    ouvina started the conversation
    February 10, 2017 at 1:59pm

    Hola , El problema que tengo es que al insertar textos en una imagen en  el playerslider wp y le doy a guardar no me guarda los cambios  o muevo los textos guardo y actualizo para ver los cambios y no los guarda

  • [deleted] replied
    February 11, 2017 at 2:12am

    Hey ouvina,

    We are sorry but we can only provide support in English. Please try to reword your message so we can help.

  •  2
    ouvina replied
    February 11, 2017 at 2:18am

    Hello, The problem I have is that when inserting texts in an image in the wp playerslider and I give it to save it does not save the changes or I move the texts I keep and update to see the changes and I do not save them

  • [deleted] replied
    February 13, 2017 at 8:15pm

    I'm sorry but it's not completely clear. Is this issue happenning in the admin interface and you cannot save changes made to the slider or is this happening in the front-end (the slider on your site is not updated) ?

  •  2
    ouvina replied
    February 13, 2017 at 9:06pm

    THE PROBLEM IS THAT YOUR TEXT METHODS IN THE SLIDING CONTROL OF THE FRONT-END YOU SEE THAT YOU HAVE INTRODUCED IT POSITION IN THE SLIDESR OR IN THE IMAGE WHERE YOU WANT TO SEE AND YOU KEEP IT SAFE. I LEAVE THE PLAYERSLIDER AND BUELVO TO ENTER AND HAVE NOT SAVED ANY CHANGE.

  •   ouvina replied privately
  • [deleted] replied
    February 15, 2017 at 11:50pm

    I have logged in, looked around and found the problem. Unfortunately the issue that is preventing LayerSlider from working properly is server related. More specifically it is caused by certain serverside filters and rules.

    You will need to check your .htaccess files for any special rules that could interfere.
    It is also recommended to contact your hosting provider and ask them whether they are filtering the requests, for example query strings.