Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1054676
layer position
Closed

Comments

  •  2
    Ali started the conversation
    February 9, 2017 at 1:14am

    Hi,

    Thanks in advance for your response. I have a problem with room template. after updating the layerslider and downloading the room template. the walls are not positioned as they are in the preview on your website. I cannot find the source of this problem. I attache a photo. I really appreciate your help.

  • [deleted] replied
    February 10, 2017 at 9:36pm

    Hey Ali,

    This is strange, it shouldn't happen in normal circumstances, maybe the demo slider got corrupted in the importing process and re-importing might help.

    Also, I have checked your site and the walls are aligning properly at the moment. Have you managed to fix the problem in the meantime ?