Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1054260
Layer Slider activation
Closed

Comments

  •  2
    marina started the conversation

    I want to activate my Layer Slider 6, but when entering the Purchase Code this appears invalid.  (1e3742cf-50b5-4daf-acc7-f3709474bb40).

    This is the error message I get: 

    Your purchase code appears to be invalid. Please take special care to enter it correctly without accidentally including spaces or other additional characters. Please note, you can't activate LayerSlider with your theme's purchase code. This also can be a temporary issue in our services. In that case please try it again in a few hours.


    What can I do?

    Thanks, Greetings

  • [deleted] replied

    Hey marina,

    I have checked and this purchase code is not valid for our plugin. Please note that you cannot use your theme's purchase code to activate LayerSlider as they are two different products.

    In case if you've received LayerSlider as a bundled item in your theme, item support and providing new versions are handled by the theme author.