Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Why did I have to register for another account for this product and why is the update package unavailable?
Issues like this must be resolved in a timely manner and support tickets updated accordingly.
Hey Greg,
Some of our users are experiencing issues with the auto-update feature at the moment. We are still investigating the exact source of the problem.
In the meantime you can download the plugin's package from CodeCanyon to manually update it. You can find installation and updating insctruction in our documentation: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#installation