Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1049027
Layerslider admin appears but is unresponsive
Closed

Comments

  •  2
    jpschwartz started the conversation

    Using version 6.1.5 on WP 4.7.2. I've purged LiteSpeed Cache. See attachment for other settings.

    My problem is that while the frontend of the site works fine, the backend for LS seems frozen. Specifically, I can open LS from the backend, but and I can click on and see a slider in admin mode. But once I've clicked on a slider, the buttons and tabs don't bring up any content. (e.g., Content, Transitions, Links & Attributes, etc. seem frozen). 

    Do you have any suggestions before I start through the process of identifying a conflicting plugin? (There are many plugins on this site). 

  • [deleted] replied

    Hey jpschwartz,

    We have just released the new version that contains the fix for the error introduced in 6.1.5. 

    It is available through the auto-update solution. You can check for live updates in the WP Dashboard -> Updates section.

    We have also uploaded it to CodeCanyon for manual download, but it might take a day or two for Envato to accept it.