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  Public Ticket #1048713
Can't edit slides can' t use sliders setings
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Comments

  •  2
    magnuskaesar started the conversation

    Plese after update can´t edit slides all is blocket

  •  18
    George replied

    Hello,

    It seems that the new update of LayerSlider ( 6.1.5 ) contains an error that causes issues for certain users in some rare cases.
    In case you experience problems with it we recommend you to install 6.1.0 back, which is the latest version before this update.

    We have removed 6.1.5 from the auto-update servers for now.
    You can download 6.1.0 from CodeCanyon on the following url: https://codecanyon.net/downloads  
    Downgrading to it should solve all your issues.

    We'll release a quick fix soon.
    We are very sorry for your inconveniences!

    Best Regards,
    George

    Best Regards,
    George | Kreatura Dev Team

  •  2
    magnuskaesar replied

    REALYYYYYYYY 1 MOUNHT WAITING FOR RESOLVER HOVER LINKS... AND NOW WAITING MORE... AMAZING...GG FOR STOLEN MY MONEY GUYS, TY FOR FUCK MY 40 H OF WORK IN THIS PLUGING...

  •  2
    magnuskaesar replied

     More cool...can´t return to layer slider 6.1, need to delete last version?

    tell me folder already exist...

  •  2
    magnuskaesar replied

    and... !Importam I will lose my sliders if I delete this folder?¿?¿

  • [deleted] replied

    Dear magnuskaesar,

    We are sorry about any incoveniences caused.

    The release of the new update took longer time because we have implemented many other fixes and improvements to it.
    Unfortunately we have made a mistake that caused this error for some users.

    We are already working on it and the quickfix will be released later today. 

    In the meantime you can still install back 6.1.0. You will need to remove the current version of LayerSlider and install the one you downloaded from CodeCanyon. Your sliders are stored in the database so they won't be deleted in the process. You can also find installation instructions in the documentation on the following url: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#installation

    Again, sorry for the trouble, we have made a mistake and working on it to fix it.

  • [deleted] replied

    We have just released the new version that contains the fix for the error introduced in 6.1.5. 

    It is available through the auto-update solution. You can check for live updates in the WP Dashboard -> Updates section.

    We have also uploaded it to CodeCanyon for manual download, but it might take a day or two for Envato to accept it.

  •  2
    magnuskaesar replied

    The problem stil here same, no change, I reinstalll from 6.1 no updated... problem stil there, I updated another time...problem stil there, can recober my job and advance...

  •  2
    magnuskaesar replied

    Seems I can edit slides  in Mozilla finally 

  •  24
    John replied

    Dear magnuskaesar,

    This is most likely caused by your web browser cache as it might still load the old plugin files. Please make sure to empty all caches in your web browser and also on your WordPress installation if you're using any caching plugin or offloading solution.

    We were super busy to resolve this as soon as we were able to and we sincerely apologize for the inconveniences this might caused. We're confident that the update is fixed now, but depending on your installation and settings, caches do need some time to update. Thank you for your understanding and patience.


    Best Regards,
    John | Kreatura Dev Team

  •  2
    magnuskaesar replied

    Finaly last problem here http://www.magna-guild.com/smite-mgesp/ u can see problem in eventos button, have 2 images and only a half of it have hover and link, if u start to select it from bottom link & hover do not appears until midle of image, sorry for my english I hope u undertand me.

  •  24
    John replied

    It is because the following image layer partially overlaps your buttons: http://www.magna-guild.com/wp-content/uploads/2017/01/Conos-con-ruedas-logo.png

    This might not be obvious for the first look as the visible part of the image aligns well within the slider, but this image has some blank/transparent part at the sides that can cover other layers. You could crop the image or use the dedicated stacking order option in layer styles introduced in v6.1.6 to fix this problem. Please refer to the tooltip message of this option on the admin interface as it describes how and when to use it. 

    Best Regards,
    John | Kreatura Dev Team

  •  2
    chaiwp replied

    i have same problem
    can't edit anything
    can't add new slider

  • [deleted] replied

    Dear chaiwp,

    Please open a new ticket for your case and explain the problem you are experiencing in details so we can help you.

  • Rodrigo replied
    The message says: its seens there is a server issue that prevented Layer slider from saving work. Please Check Layer sliver > system status for potencial errors, try to temporary disable themes / plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems: ERROR HTTP/2.0 403.

    My version is 6.3, I update to 6.4 but its doesnt works (i cant edit, save, create a new slide, etc).

    I reinstall 6.3 and now this not working (i cant save changes) e says to update to 6.4 (???)

    Please,  help me.