Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1048421
updating LayerSlider
Closed

Comments

  •  2
    lassiterweb started the conversation
    February 4, 2017 at 12:34am

    LayerSlider will not update. I have the correct purchase code and theme API in but when i try to update LayerSlider this what I see (attached).  Please help

  • [deleted] replied
    February 4, 2017 at 4:49pm

    Hey lassiterweb,

    It seems like your theme applies a custom method - instead of the default one - for updating LayerSlider and this prevents you from using our auto-update solution. 
    Unfortunately we have no control over your theme and its settings. You will need to contact your theme author on how you can disable this behavior and enable the LayerSlider's automatic updates together with your theme.