Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1048181
problem with layer slider 6.1
Closed

Comments

  •  2
    mauro emanuel started the conversation

    hello im having a problem with my web my layer slider it appears and disappear what can be the problem? im using bridge template..!

    i have talk with the hosting and they told that maybe is a bad calling JS!

    please help me

    tks u

  •  2
    mauro emanuel replied

    when i put inspect elements on the slider in my web  i see this



    ayerSlider v6.1.5 initialized
    VM4920:1 Find updates and docs @ https://layerslider.kreaturamedia.com/
    default.min.js?ver=4.7.2:3 Uncaught TypeError: Cannot read property 'vars' of undefined
        at HTMLDivElement.<anonymous> (default.min.js?ver=4.7.2:3)
        at Function.each (jquery.js?ver=1.12.4:2)
        at a.fn.init.each (jquery.js?ver=1.12.4:2)
        at qodeNumberOfTestimonialsItemsResize (default.min.js?ver=4.7.2:3)
        at default.min.js?ver=4.7.2:6
        at dispatch (jquery.js?ver=1.12.4:3)
        at r.handle (jquery.js?ver=1.12.4:3)
        at Object.trigger (jquery.js?ver=1.12.4:3)
        at Object.a.event.trigger (jquery-migrate.min.js?ver=1.4.1:2)
        at jquery.js?ver=1.12.4:3
    lemmon-slider.min.js?ver=4.7.2:1 set offset to  410



    whats>??

    help

  •  138
    George replied

    Hello,

    It seems that the new update of LayerSlider ( 6.1.5 ) contains an error that causes issues for certain users in some rare cases.
    In case you experience problems with it we recommend you to install 6.1.0 back, which is the latest version before this update.

    We have removed 6.1.5 from the auto-update servers for now.
    You can download 6.1.0 from CodeCanyon on the following url: https://codecanyon.net/downloads  
    Downgrading to it should solve all your issues.

    We'll release a quick fix soon.
    We are very sorry for your inconveniences!

    Best Regards,
    George | Kreatura Dev Team

  • [deleted] replied

    We have just released the new version that contains the fix for the error introduced in 6.1.5. 

    It is available through the auto-update solution. You can check for live updates in the WP Dashboard -> Updates section.

    We have also uploaded it to CodeCanyon for manual download, but it might take a day or two for Envato to accept it.