Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1043982
refund
Closed

Comments

  •  2
    Jared started the conversation
    February 1, 2017 at 12:10am

    I own the bridge theme and was installing it and updating plugins. I don't seem to have needed to buy this license. Is there any way I can get a refund? 


    Thanks,

    Jared

  • [deleted] replied
    February 2, 2017 at 10:39pm

    Hey Jared,

    Thank you for contacting us.

    LayerSlider is a separate plugin, which you can use independently from your theme. Please consider keeping your license so you can enjoy the premium support along with our auto-update solution, beta and early access releases, and exclusive offers for our direct buyers as well.

    If you still decide in favor of a refund we understand and in this case please open a refund request through the official Envato channel so we can accept it.