Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1035145
plug in functions simply do not work
Closed

Comments

  •  2
    Douglas started the conversation

    Plugin activated and template downloaded. BUT When I open a slider template I cannot edit any functions, they do not open when clicked. I am using instatheme.  Bought it today and it's an awesome slider if I can get it to work. The short code works fine and shows in the page.

    13583263-10e5-438b-8f7d-6842fe22c2e7

    Please help.

    Doug

  • [deleted] replied

    Hey Douglas,

    There is no issue like this present in the latest release of our plugin (6.1.0.), unfortunately it is most likely going to be a conflict problem on your installation.
    To start troubleshooting please try to temporary disable other plugins and switch to a default theme to see if that solves the issue you are facing.

  •  2
    Douglas replied

    Hi Ho

    You got it.  It was an incompatibility with another plugin.  Thanks for the quick response.

    Regards

    Doug Lagasse