Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1033734
Layer slider doesn't show on all page loads
Closed

Comments

  •  2
    Martijn started the conversation

    After installing and creating a new slider, it all worked when I viewed it (also on my iOS devices)

    Sometimes the slides where shown all below each other instead into one frame.

    Now when I'm logged in to Wordpress I see the slider, but when I open it on chrome it doesn't show at all. Other users of the site reported they didn't saw a thing, just a white space.

    When I added a second slider below the first one (which should be possible) it all messed up the site. It didn't load at all. 

    I enabled Wordpress debugging but that didn't gave any errors. I have no clue where to search for the error why it doesn't show up.


  • [deleted] replied

    Hey Martijn,

    There are jQuery errors (jQuery is not defined) on your site. This usually means that your jQuery is not loaded or not in the right way. LayerSlider needs it be loaded in the header to be able to display the slider properly.

    If you're not familiar with jQuery you can try to use the Put JS includes to body advanced setting to see if that helps.

    Please also check if you're using the Rocketscript feature of Cloudflare, as it messes up jQuery therefore our plugin.

  •  2
    Martijn replied

    Thank you very much!

    Rocketloader is something that I didn't think off. Turning it off helped.

    Thanks a lot!

    Ps. Love the plugin! :)