Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1031959
Upgrade has caused issues
Closed

Comments

  •  2
    ozweb started the conversation

    Hi,

    I upgraded to your latest version and I have issues

    1. Navigation pull-down menu does not work

    2. The slider overlays the 3 main navigation buttons at the bottom

  • [deleted] replied

    Hey ozweb,

    1. As I can see the menu does work at the moment. But in case you experience this problem again, you will need to set a higher z-index value for your menu than the slider to solve this. You can set the z-index for the slider in the Slider Settings -> Appearance -> Custom Slider CSS field by entering z-index:1; or you could use an even lower number if 1 still does not make it.

    2. You will need to apply the following css to the slider to solve this: Slider Settings -> Appearance -> Slider CSS:  margin-bottom: 60px;

    According to the market system, we've noticed that your support license has expired. Envato recently changed their Item Support Policy, which now requires customers to purchase support packs in order to receive support beyond the standard support time.

    Please consider purchasing an extended support license, so we can continue to provide item support for you.

    Thank you for your understanding!