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  Public Ticket #1027665
Product Activation
Closed

Comments

  •  2
    jmediajones started the conversation

    Trying to activate the LayerSlider to receive premium features.  I'm currently using wordpress and The7 theme.  In the wordpress dashboard I went to the "LayerSlider" section.  I enter in my purchase code (5d50cb97-b068-45ae-b2a1-89054fdc6e9b) and click the blue "Activate Now" button.  After I attempt to activate the plug-in I receive an orange colored button that says "Working...".  Unfortunately, I am not receiving any progress and the orange "Working..." button stays frozen.  Please provide assistance with why the site will not allow me to activate the premium version of the plug-in.   

  • [deleted] replied

    Hey jmediajones,

    Usually these issues are related to invalid server settings. Please check the System Status located on the WordPress sidebar to see if there are any error messages.