Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1027665
Product Activation
Closed

Comments

  •  2
    jmediajones started the conversation

    Trying to activate the LayerSlider to receive premium features.  I'm currently using wordpress and The7 theme.  In the wordpress dashboard I went to the "LayerSlider" section.  I enter in my purchase code (5d50cb97-b068-45ae-b2a1-89054fdc6e9b) and click the blue "Activate Now" button.  After I attempt to activate the plug-in I receive an orange colored button that says "Working...".  Unfortunately, I am not receiving any progress and the orange "Working..." button stays frozen.  Please provide assistance with why the site will not allow me to activate the premium version of the plug-in.   

  • [deleted] replied

    Hey jmediajones,

    Usually these issues are related to invalid server settings. Please check the System Status located on the WordPress sidebar to see if there are any error messages.