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Okay
  Public Ticket #1023055
Layerslider is not working anymore, no recording, no import possible too.
Closed

Comments

  •  2
    Stéphanie started the conversation
    January 16, 2017 at 2:26pm

    Hi,

    I am facing a bug with my layerslider (Version 6.1.0) : Anything I am trying to do : create a new slide, duplicate, change images... nothing is recorded ! My space quota is okay, everything seems to be ok, but it's not working.

    Layerslider is working very well on a few websites on the same server.

    I only face problems since  6.1. A version on another website (neighbour on the same server) is working well, I even managed to copy, import and export sliders on this one, which is version 5.6.2.

    I erased and installed 5.6.2 version causes the same bug.on this website, no way I could record anything and desactivating other plugins didn’t worked out.

    System status is okay.

    Please help me.

    Thank you,

    Best regards,

    Stephanie.

  •  2
    Stéphanie replied
    January 25, 2017 at 8:49am

    Hi,

    Php 5 didn't break anything, but it didn't help.
    Please help me, I can't figure out how come Layerslider isn't working.

    Thank you very much,

    Best regards,

    Stephanie.

  • [deleted] replied
    January 26, 2017 at 12:30am

    Hey Stéphanie,

    We have replied to your other ticket regarding the same issue 1 week ago asking for a temporary WP login. Could you please set it up for us so we can check on it ?

  •  2
    Stéphanie replied
    January 26, 2017 at 4:30pm

    Dear Attila,

    I sent you the codes of the copyed website.

    Thank you in advance, cross my fingers. 

    Best regards,


    Stephanie.


  •  2
    Stéphanie replied
    February 3, 2017 at 5:44pm

    Hi Attila,

    Thank you very much, it’s perfect !

    Everything is back into place. Fantastic !

    Thank you so much for your help.

    Kindest regards,

    Stephanie.