Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1020218
A white screen appear before the slider
Closed

Comments

  •  2
    Emmanuelle started the conversation
    January 13, 2017 at 3:37pm

    Hi, 

    I prepare a website but it"s under wp-maintenance plugin so you can"t see it on the web.

    I use LayerSlider directly on frontpage and it's the first thing people will see. 

    But when we click on the website, before the sliders coming, there is a white page and after the images are showing. 

    Can you say me what I have to do to do disappear this white screen ? 


    Best regards,

    Emmanuelle Garcia


  • [deleted] replied
    January 14, 2017 at 4:26am

    Hey Emmanuelle Garcia,

    I do not believe that the white blank area on pageload is generated by the slider itself but unfortunately without seeing the problem live we cannot really tell what is wrong. Is there any way we can check the site ?