Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1015483
Videos not playing - Intermittent..
Closed

Comments

  •  2
    Mark started the conversation
    January 10, 2017 at 1:43pm

    Hi,

    Randomly videos served from vimeo do not load, even if I clear my cache...I can't identify a pattern yet..


    Can you help..


  •  2
    Mark replied
    January 10, 2017 at 2:20pm

    Also can the sliders serve a private Vimeo video, if the privacy settings have been set to allow the video to run on a domain where Layerslider is installed.

  • [deleted] replied
    January 10, 2017 at 8:14pm

    Hey Mark,

    Thank you for your feedback. Yes, I believe the Vimeo video solution should be working this way.

    We have checked your site and were able to reproduce the issue. It seems to be occuring randomly so we are not yet sure what is causing this exactly. 
    We will look into this further, make additional tests on our demo site as well to find out more and include a fix for it in one of the upcoming releases.