Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1012085
error exporting a slide
Closed

Comments

  •  2
    clamonni started the conversation
    January 7, 2017 at 1:04am

    Good evening, I'm expecting this error 'Fatal error: Call to a member function fontsForSlider() on null in /web/htdocs/www.tastingsardinia.com/home/wp-content/plugins/LayerSlider/wp/actions.php on line 669' when I try to export a slide.

    How do i fix it?

    Thank you in advance,
    Claudio Monni

  • [deleted] replied
    January 7, 2017 at 3:20pm

    Hey Claudio,

    Please check the plugin's System Status located on the WP sidebar to see if there are any related error messages.

  •  2
    clamonni replied
    January 7, 2017 at 10:55pm

    Hello Attila, I've checked the plugin's system status but there are not errors

  • [deleted] replied
    January 9, 2017 at 10:18pm

    Please set up a temporary WP login for us so we can look into this further. Make sure to set the message to private so others can't see the credentials.

  •   clamonni replied privately
  • [deleted] replied
    January 11, 2017 at 7:43pm

    I have managed to log in and checked the System Status. There is an error, the PHP ZipArchive Extension is not installed. It is used for the import/export methods. Please contact your hosting provider and request to install this extension.