Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1007359
Install error
Closed

Comments

  •  2
    jhwon started the conversation
    January 3, 2017 at 6:04pm

    Hello,


    Here is a error message. can you help me to install plugin which i bought ?

    Parse error: syntax error, unexpected T_STRING in E:\www\wp-content\plugins\LayerSlider\helpers\phpQuery.php on line 2


    Server configuration issues detected!

    phpQuery, an external library in LayerSlider, have unmet dependencies. It requires PHP5 with the following extensions installed: PHP DOM extension, PHP Multibyte String extension. Please contact with your hosting provider to resolve these dependencies, as it will likely prevent LayerSlider from functioning properly. This issue could result a blank page in slider builder.


    best Regards,

    Jonghun


  • [deleted] replied
    January 4, 2017 at 4:01pm

    Hey Jonghun,

    As the error message suggests, LayerSlider has detected unmet dependencies. The plugin requires at least PHP version 5.3 and the PHP DOM, PHP Multibyte String extensions installed. Please contact with your hosting provider and show them this error message, they can update and/or install these requirements.

  •  2
    jhwon replied
    January 6, 2017 at 1:06pm

    Hello,

    During my theme installation, I can not find Revolution slider file. (Please, see attached file) 

    There is no Revolution slider.zip in th file which I bought from your company.

    (themeforest-14857044-language-school-courses-learning-management-system-education-wordpress-theme.zip)

    How can i get that file ?


    Best Regards,

    Jonghun

  • [deleted] replied
    January 6, 2017 at 3:53pm

    Hey Jonghun,

    We are the creator of the LayerSlider plugin and we are not related to Revolution Slider or your theme, they are separate products from different authors, so unfortunately we cannot help with this case.
    I'd recommend contacting the author of the RevSlider or your theme with this problem.