Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
The slider was showing up on the webpage, and now it isn't I did not change any settings or anything. Please help. Thank you.
Hey caspixel,
I have checked your site but I do not see LayerSlider being used on the url you provided. As I can see the slider there was created with a different plugin. Where exactly can we see the slider in quesition ?
Hi. Yes, I changed to a different plugin because I couldn't wait any longer on this malfunction.
In this case, could you please set up a test page where we can check the issue with the slider to investigate it ?
Hi. I set up a test page, but the slider worked in that instance. So I'm not sure what is going on. :/
Is there any difference between the main page and the test page ? Some additional plugins or a different theme that might cause this conflict ?
There does appear to be some kind of conflict with other content on the page. Here is a duplicate of the homepage, and Layer Slider is not working. https://www.enviroequine.com/enviropet/
I have have checked the site and managed to find the problem. The issue is caused by a JS error in your theme files: ...wp-content/themes/bridge/js/default.min.js?ver=4.7
Several of our customers had also faced this issue with the Bridge theme recently.
Unfortunately the JS error is generated by the theme itself, so we cannot fix it from our end, they will need to apply a fix for this.
Please make sure that you are using the latest version of the theme, they might have already included a fix for this, in case you use the newest release please contact the author of the theme as they can provide more insight on this.