Okay
  Public Ticket #3142536
Registration error
Closed

Comments

  • Sven Kolberg started the conversation

    Can Register Produkt. Strato says nothing is blocked.

    This is the Message: An unexpected error occurred. Please try again later. If this error persist, it’s most likely a web server configuration issue. Please contact your web host and ask them to allow external connection to the following domain: repository.kreaturamedia.com. If you need further assistance in resolving this issue, please visit https://layerslider.com/help/

    What can i do? I will register LayerSlider for https://praxis-ersfeld-wolf.de/

  •  69
    John replied

    Hi Sven,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems like this are almost always caused by a web server configuration issue. Unfortunately, in some cases, hosting companies aren't too keen to look into them and make the necessary changes. "Nothing is blocked" may not mean everything is perfectly configured, and you might need to press the issue more with them.

    Have you had a chance to check the System Status? There should be an entry called "WP Remote functions", which should indicate such an issue. If it says "Blocked", there's certainly an issue on your site or with the server configuration that hosts your website.

    Best Regards,
    John | Kreatura Dev Team